For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Tony Heher
Quick effecient service. In a day and age where one takes a deep breath before reluctantly trying to contact a support desk, Afirihost is a breath of fresh air. Fast, effecient, friendly, effective.
Loraine Symington
Have had an excellent customer service experience past 2 years. Whenever there is a server side issue. They are quick to respond for assistance and resolve the issues seem less.
Would highly recommend Afrihost. Also the actual products/service/WiFi is great. Can't live without my uncapped, 50mb line.
Stiaan Jordaan
After being with 2 x HORRIBLE ISPs.... Afrihost has been a breath of fresh air. From the order process, to the easiest and quickest installation EVER...
This is what service is and the rest of SA should take notes. Keep up the good work guys!
Shoni Nemavhidi
They are a solid web hosting company with an easy to navigate control panel. Their agents are friendly and willing to help when you come across any issues.
They also have a community Q&A section which I think in time will become very useful.
karabo Mitshane
Beautiful service. Very quick to respond. Uses their magic words like please and thank you. Trained well and follows up to check if you still there and if you winning. Affordable and easy to use. Beautiful Afrihost ❤️